Terms & Conditions

Last updated: July 16, 2025

These Terms and Conditions (“Terms”) govern your use of the Green Home Guide website (“Website”), operated by Green Home Guide Ltd (“we”, “us”, “our”).

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

About Us

Green Home Guide is a UK-based company providing information and tools to help homeowners and landlords better understand energy efficiency improvements.

Green Home Guide Ltd
Registered in England and Wales
Company number: [16516673]
Contact: [info@greenhomeguide.co.uk]

Use of the Website

You agree to use this Website for lawful purposes only and in a way that does not infringe the rights of others or restrict their use of the Website. You must not: Misuse or attempt to disrupt the Website Introduce malicious code or attempt unauthorised access Use the Website in a misleading or fraudulent way

Information & No Professional Advice

All content, tools, calculations, and recommendations provided on this Website are for general information purposes only. Nothing on this Website constitutes: Financial advice Legal advice Professional or regulatory advice You should always seek appropriate professional advice before making decisions relating to energy improvements, investments, or compliance obligations.

Energy modelling and Estimates

Any calculations, modelling outputs, recommendations, or estimates provided by the Website are based on assumptions, typical values, and user-supplied information. Actual energy usage, costs, savings, performance outcomes, and payback periods may differ significantly due to factors including (but not limited to); Property condition and construction, occupant behaviour, installation quality, market prices and tariffs, changes in regulation or incentives. All outputs are indicative only and should not be relied upon as guarantees of performance or savings.

Accuracy of Information

While we aim to keep information accurate and up to date, we make no guarantees that: Content is complete, accurate, or current Recommendations will achieve specific outcomes Calculations reflect real-world results Use of the Website is at your own risk.

User-Provided Information

You are responsible for ensuring that any information you submit to the Website is accurate and complete. We are not responsible for outcomes resulting from incorrect or incomplete information provided by users.

No Duty of Care or Advisory Relationship

Use of the Website does not create any contractual, advisory, fiduciary, or professional relationship between you and Green Home Guide Ltd. We do not assume any duty of care beyond those required by law.

EPCs, Compliance, and Regulatory Matters

Green Home Guide does not provide Energy Performance Certificates (EPCs), compliance assessments, or legally binding regulatory advice. Any references to EPC ratings, regulatory thresholds, or compliance requirements are provided for general informational purposes only. Users are responsible for ensuring compliance with all applicable laws and regulations and should consult qualified professionals or accredited assessors where required.

Third-Party Products and Services

Where the Website references third-party products, services, installers, or providers, such references do not constitute an endorsement or recommendation. We are not responsible for the quality, performance, pricing, or outcomes of any third-party services or installations.

User Decision Responsibility

All decisions made based on information provided by the Website are the sole responsibility of the user. Green Home Guide Ltd accepts no responsibility for actions taken or not taken as a result of using the Website.

Beta Features and Service Changes

Some features of the Website may be provided in beta or under development. We reserve the right to modify, suspend, or remove features at any time without notice and do not guarantee the continued availability of any functionality.

Intellectual Property

All content on this Website, including text, graphics, branding, tools, and layout, is owned by or licensed to Green Home Guide Ltd. You may view and use the content for personal, non-commercial purposes only. You must not copy, reproduce, distribute, or exploit any content without written permission.

Third-Party Links

This Website may include links to third-party websites or services. We do not control and are not responsible for the content, policies, or practices of third parties. Accessing third-party sites is at your own risk.

Availability of the Website

We do not guarantee that the Website will always be available or uninterrupted. We may suspend or modify the Website at any time without notice.

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page, and continued use of the Website constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

We reserve the right to update these terms at any time. Continued use of the website constitutes your acceptance of any changes.

For questions or concerns, reach out to: info@greenhomeguide.co.uk