Green Home Guide Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or use our website and services.
a) Information you provide directly
Name (if provided)
Email address
Postcode and/or full property address
Budget, preferences, or responses entered into forms
Communications you send to us
b) Property and energy-related data
Property characteristics (e.g. size, type, age)
Energy efficiency indicators (e.g. EPC-related data where available)
Estimated or modelled energy usage and improvement scenarios
c) Technical and usage data
IP address
Browser type and device information
Pages visited and interactions
Cookies and similar technologies (see Cookies section)
For questions or concerns, reach out to: info@brikly.com
We use your personal data to:
- Provide personalised home energy improvement recommendations
- Analyse property and energy-related information
- Improve and optimise our website and services
- Communicate with you about your results or enquiries
- Send relevant updates or marketing communications (where permitted)
- Comply with legal and regulatory obligations
Consent – where you actively submit information or opt in to communications
Contractual necessity – to deliver requested services or outputs
Legitimate interests – to improve our services, prevent misuse, and analyse performance
Legal obligation – where required by law
- These outputs are informational only
- They do not constitute professional, financial, legal, or engineering advice
- No decisions producing legal or similarly significant effects are made solely by automated means
- Website hosting providers
- Analytics and performance tools (e.g. Google Analytics)
- Email and communication platforms
- Mapping, property, or energy data providers
- Professional advisers where required
Website hosting providers
Analytics and performance tools (e.g. Google Analytics)
Email and communication platforms
Mapping, property, or energy data providers
Professional advisers where required
All third parties are required to process data securely and lawfully.
We do not sell your personal data.
UK GDPR adequacy decisions
Standard Contractual Clauses (SCCs)
Provide our services
Meet legal and regulatory obligations
Resolve disputes and enforce agreements
When no longer required, data is securely deleted or anonymised.
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Data portability (where applicable)
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO contact:
Enable core website functionality
Analyse usage and performance
Improve user experience
You can control cookies through your browser settings.
Secure hosting
Encryption where appropriate
Access controls
Regular updates and monitoring
- Website hosting providers
- Analytics and performance tools (e.g. Google Analytics)
- Email and communication platforms
- Mapping, property, or energy data providers
- Professional advisers where required
Website hosting providers
Analytics and performance tools (e.g. Google Analytics)
Email and communication platforms
Mapping, property, or energy data providers
Professional advisers where required
All third parties are required to process data securely and lawfully.
We do not sell your personal data.